Congratulations on your new wearable! But how do you connect it to the Fidesmo apps?

Fidesmo Android app

  1. Download the Fidesmo app on the Google Play Store.
  2. Open the Fidesmo app.
  3. Click Connect and select NFC wearable if an option pops up.
  4. Follow the instructions on screen by putting the wearable against the back of the phone. The NFC antenna on your phone might be positioned in a few places. Therefore it is usually best to slide the wearable slowly across the back of the phone from the center of it to the top of it. When you feel a slight vibration the NFC connection has been established, hold on for a little longer until the devices have exchanged the needed information.
  5. Done. The wearable is now visible on the screen!

Fidesmo iPhone app

  1. Download the Fidesmo app on the Apple App Store.
  2. Open the Fidesmo app.
  3. Click Connect.
  4. Follow the instructions on screen by putting the wearable against the very top of the back of your phone and hold on.
  5. Done. The wearable is now visible on the screen!

Fidesmo Self service portal

  1. Go to the Fidesmo Self service portal.
  2. Click Start.
  3. Enter the Fidesmo ID of your wearable. You can find this ID in emails from Fidesmo or in the Fidesmo apps for Android and iPhone.
  4. Click Next.
  5. Done. The wearable is now visible on the screen!