You can use our Android app, iPhone app or Self Service Portal to pause payments on your wearable. You can also always call your bank and ask them to pause payments on your wearable.

Self service portal

Check this article to pause payments on your wearable using the Self Service Portal.


Android / iPhone

Follow these instructions for Android or iPhone first if you have not installed the Fidesmo app and connected your wearable to your phone yet.


Step 1. Go to the overview screen showing your wearable and the services connected to it.


Step 2.

Step 3. Follow the instructions on screen to pause payments on your wearable.