Note: It is recommended to follow this process only with Android. iOS users will not be able to add a new payment card once the current one has been removed

Self service portal

Follow these instructions first if you have not used the Fidesmo Self service portal and connected your wearable yet.

1. Go to the overview screen showing your wearable and the services connected to it.
2. Click "Remove payment card".
3. Follow the instructions on screen to remove the payment token from your wearable.

Android / iPhone

Before starting...

1. If you have never connected your ring or wearable with your phone, please read this article.

2. If you need it, check this article  to know how to place your ring or wearable and the phone during the process.

How to disconnect the card from your ring or wearable

Step 1.  Open the Fidesmo app. Your wearable should be shown on the screen (if not, please read this article).

Step 2.  

Step 3.  

Step 4. Follow the instructions on the App