Fidesmo Support

Fidesmo Pay - How To 13

• How do I connect a payment card to my ring or wearable?
• How to remove a wearable from the Fidesmo apps and website
• How do I activate payments on my wearable?
• How do I pause payments on my wearable?
• How do I reactivate payments on my wearable?

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Fidesmo Pay FAQ 19

• Is Fidesmo Pay secure?
• Will Fidesmo receive information about my purchases when I use Fidesmo Pay?
• My wearable is lost or stolen, what do I do?
• Can I connect any payment card to my wearable?
• How does connecting a payment card online work?

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Issues using Fidesmo Pay 6

• The point of sale terminal does not react when I tap and pay with my wearable
• The transaction is always rejected
• The wearable is failing to make payments at some point of sales terminals, but works on others
• The connected wearable has worked for a long time, but has now stopped working.
• When trying to remove a payment card I get the error message “Email doesn't match the one set for the connected payment card”

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NFC and chip 3

• What does NFC stand for?
• Is NFC secure?
• Why can't I use my iPhone to connect a payment card to my wearable?

Material and warranty 1

• Material and warranty

Fidesmo Car Key 3

• How do I activate my Fidesmo Car Key on a Tesla?
• How do I use my Fidesmo Car Key on my Tesla?
• Is my Tesla compatible with Fidesmo Car Key?

Fidesmo Links 2

• How to configure Fidesmo Links
• How to use Fidesmo Links