Fidesmo Pay FAQ
Yes. When you connect a payment card to your wearable with Fidesmo Pay, a reference of the card is created, a reference with a different card number, this i...
Mon, 7 Feb, 2022 at 2:11 PM
No, Fidesmo cannot see where or when you make a purchase with Fidesmo Pay, nor what you are purchasing. Fidesmo can only see that there is an email address ...
Mon, 13 Mar, 2023 at 5:31 PM
If your wearable is lost or stolen, you have to block payments on your wearable. You can always call your bank and they will help you to block the wearable....
Mon, 13 Mar, 2023 at 5:33 PM
If your payment card can be connected or not depends on your bank. If your bank has activated Fidesmo Pay, then your payment card can be connected. Go to Fi...
Mon, 28 Jun, 2021 at 4:11 PM
Some wearable brands allow you to connect a payment card to your wearable when you order it online. The wearable will be sent to you with the payment card c...
Wed, 9 Feb, 2022 at 6:15 PM
Yes, there’s no limitation to how many wearables you can connect it to.
Mon, 28 Jun, 2021 at 4:12 PM
Yes. Your physical payment card can be used just as usual, it's just the wearable that is blocked from making payments.
Wed, 9 Feb, 2022 at 6:19 PM
No, blocking your physical payment card also blocks the wearable from making payments.
Mon, 7 Feb, 2022 at 2:20 PM
Has your ring or wearable stopped working? You have probably received an email from donotreply@fidesmo.com with the title “Action required: Activate paymen...
Mon, 13 Mar, 2023 at 5:36 PM
It is your bank which decides at what amount you need to enter your PIN, regardless if you pay with your physical card or your wearable. Your PIN is require...
Mon, 28 Jun, 2021 at 4:13 PM