Fidesmo
English
English
German
Russian
Swedish
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
FAQ English
Fidesmo Pay - How To
11
How do I connect a payment card to my ring or wearable?
How do I activate payments on my wearable?
How do I pause payments on my wearable?
How do I reactivate payments on my wearable?
How do I remove the connected payment card from my wearable?
View all 11
Fidesmo app & website - How to
1
How to remove a wearable from the Fidesmo apps and website
Fidesmo Pay FAQ
18
Is Fidesmo Pay secure?
Can I connect any payment card to my wearable?
How does connecting a payment card online work?
Can I connect my card to multiple wearables?
Can I still use my physical payment card if I pause payments on my wearable?
View all 18
Issues using Fidesmo Pay
6
The point of sale terminal does not react when I tap and pay with my wearable
The transaction is always rejected
The wearable is failing to make payments at some point of sales terminals, but works on others
The connected wearable has worked for a long time, but has now stopped working.
When trying to remove a payment card I get the error message “Email doesn't match the one set for the connected payment card”
View all 6
NFC and chip
3
Is NFC secure?
How do I know where the NFC antenna is located in my wearable?
Why can't I use my iPhone to connect a payment card to my wearable?
Material and warranty
1
Material and warranty
Fidesmo Car Key
3
How do I activate my Fidesmo Car Key on a Tesla?
How do I use my Fidesmo Car Key on my Tesla?
Is my Tesla compatible with Fidesmo Car Key?
Help Desk Software
by Freshdesk Support Desk