Issues using Fidesmo Pay
Verify that the terminal supports contactless payments. You could also try to tap and pay with a contactless payment card, to be sure the terminal supports ...
Mon, 14 Mar, 2022 at 2:27 PM
The payment card that is connected to your wearable is connected to the same account as your physical payment card. Make sure that it has enough funds for t...
Mon, 13 Mar, 2023 at 4:18 PM
Verify that the terminal supports contactless payments. You could also try to tap and pay with a contactless payment card, to be sure the terminal supports ...
Fri, 23 Feb, 2024 at 11:39 AM
Use the Fidesmo Android app, iPhone app, Self Service Portal, or call your banks customer care and verify that the connection between your card and wearable...
Mon, 14 Mar, 2022 at 2:34 PM
To remove the payment card you have to provide the same email address you entered when connecting the payment card. If you do not know the email then contac...
Mon, 14 Mar, 2022 at 3:25 PM
If you want to connect your Curve card to a Fidesmo device or ring you should always activate your device before your Curve physical card. In case that ...
Tue, 14 Mar, 2023 at 10:01 AM