If your wearable is lost or stolen, you have to block payments on your wearable. You can always call your bank and they will help you to block the wearable. You can also use the Fidesmo iPhone app, Android app or Self Service Portal to remove a payment card from your wearable.

Android / iPhone

Check this article to pause your payments through the iPhone or Android App.

Self service portal

Step 1. Go to Fidesmo Self Service Portal.

Step 2.

Check this article to locate your Fidesmo ID.

Step 3.

Step 4.

Step 5.