Fidesmo Support

Yes. When you connect a payment card to your wearable with Fidesmo Pay, a reference of the card is created, a reference with a different card number, this i...

No. Fidesmo does not have access to your transaction history; we cannot see where, when, or what you are purchasing. Fidesmo only sees that an email address...

If your wearable is lost or stolen, you have to block payments on your wearable. You can always call your bank and they will help you to block the wearable....

If your payment card can be connected or not depends on your bank. If your bank has activated Fidesmo Pay, then your payment card can be connected. Go to Fi...

When you order your wearable online, some brands allow you to link your payment card during the checkout process. Your device will arrive with the card alre...

Yes, there’s no limitation to how many wearables you can connect it to.

Yes. Your physical payment card can be used just as usual, it's just the wearable that is blocked from making payments.

No. Your wearable uses a digital version of your physical card. If you block or cancel your physical card due to loss or theft, your bank will automatically...

Has your ring or wearable stopped working? You have probably received an email from donotreply@fidesmo.com with the title “Action required: Activate paymen...

It is your bank which decides at what amount you need to enter your PIN, regardless if you pay with your physical card or your wearable. Your PIN is require...